Introduction

At Swiftly AI Ed, our services operate on a contractual basis, meaning all agreements are legally binding. This Refund Policy outlines our stance on refunds, cancellations, and contract commitments.

By entering into a contract with Swiftly AI Ed, you acknowledge that you are legally obligated to fulfill the agreed-upon terms.

No Refund Policy

Due to the nature of our contractual agreements, we do not offer refunds for services rendered. Once a contract is signed, both parties are legally bound by its terms, including any payment obligations.

Exceptions (If Applicable)

Refunds will only be considered under the following limited circumstances:

  • A billing error resulting in an overcharge.
  • A service failure directly caused by Swiftly AI Ed that cannot be resolved within a reasonable timeframe.

In such cases, a refund request must be submitted in writing to our support team, and it will be reviewed on a case-by-case basis.

Contract Termination & Cancellation

Because our service is contract-based, cancellation of the service before the contract term ends may be subject to penalties or early termination fees as outlined in your agreement.

  • If you wish to terminate a contract early, please refer to the contract’s termination clause or contact our support team for further guidance.
  • Failure to comply with contractual obligations (including non-payment) may result in service suspension, legal action, or collection efforts.

Billing Disputes

If you believe you have been billed incorrectly, you must notify us within 30 days of the charge. Disputes submitted after this period may not be eligible for review.

To dispute a charge, contact our billing department at:

📧 support@swiftlyai-ed.com

Policy Updates

We reserve the right to update this Refund Policy as necessary. Continued use of our service after updates constitutes agreement to the new terms.


For specific contract terms, please refer to your signed agreement or contact your account manager.